Manage & grow
Billing & plans
Plan limits, what each tier includes, and how upgrades, downgrades, and cancellations work.
Plans at a glance
Free
Starter
Pro
Agency
Always-current pricing lives at flowtive.app/pricing.
Upgrading
Pick a plan from Pricing or from Settings → Billing. We send you to a secure Stripe checkout. Once paid, your new limits apply immediately — no need to log out and back in.
Downgrading
Open the Stripe customer portal at Settings → Billing → Manage subscription and switch plans. The downgrade takes effect at the end of your current billing period — you're not penalized mid-cycle.
Cancelling
Same Stripe portal — click Cancel subscription. You keep paid access through the end of the period you've already paid for, then drop to the Free plan automatically.
Your data is preserved. Posts, accounts, and history all stay.
Invoices & VAT / tax
Invoices are emailed automatically and downloadable from the Stripe portal. Stripe Tax computes EU VAT, US sales tax, and other regional taxes based on your billing address — add your VAT number in the portal to be charged net.
When a payment fails
Stripe retries failed payments three times over 21 days:
- Day 1 — initial charge fails. We email you.
- Day 3 — Stripe retries. Email if it fails again.
- Day 7 — second retry.
- Day 14 — final retry. If still failing, plan is suspended.
A suspended workspace can't schedule new posts but previously-scheduled ones continue publishing. Update your card and the suspension lifts immediately.